Learning Goal: I’m working on a data analytics question and need an explanation

Learning Goal: I’m working on a data analytics question and need an explanation and answer to help me learn.Please respond to the following in a substantive post (3–4 paragraphs):What are the key considerations when developing an information system for a global enterprise? Have you heard of the follow-the-sun model of support? What are the benefits and challenges of such a model?
What are the major challenges posed by the global information systems? Choose one challenge and identify a solution to overcome that challenge. Feel free to use industry examples in your discussion.
Be sure to respond to at least one of your classmates’ posts.
Post from James that you have to replyHello Class and Professor, What are the key considerations when developing an information system for a global enterprise?
Some key components to have when developing an information system for a global enterprise is one the organization must have a global data base. One that can communicate with other organizations and be understood. With that being said, the information sharing technology is another and they must be able to talk to each other. Just because in one country a specific way means something, doesn’t mean it means the same in another country. When doing business an organization must know their clients and be able to communicate with them effectively. Having these right hardware, software, networks, and people in the right place help develop a great information system for a global enterprise (1).Have you heard of the follow-the-sun model of support? What are the benefits and challenges of such a model?
I personally have not heard much about the follow the sun model where it has an around the clock customer service that allows real time responses to work related situations no matter where you are at (2). Some of the benefits of the follow the sun model:Faster when resolving work matters
Gets rid of night work
Because of the fast response times, customers will be more satisfied
Will help gain an edge over the competition
Some of the challenges of follow the sun model:Turn over between shifts are difficult
Communication between different time zones become difficult
Training across different time zones
Works better with only larger companies and not small organizations
What are the major challenges posed by the global information systems? Choose one challenge and identify a solution to overcome that challenge
Can be costly
Training and learning can take a lot of time
Requires enormous data
One of the challenges to over come is training. Making sure everyone communicates and using the system correctly will benefit the organization. So how do you train people that are not in the same time zone? The company can create a virtual class with power points and quizzes to be done. This can be updated and done annually or every 6 months, depending on how the company feels. While in the military, this I show we got required training done around the globe.
SourceJanuary 3, 2022. Lisbdnet.com. What is global information system. Retrieved from https://lisbdnet.com/what-is-global-information-system
May 4, 2017. Tara Ramroop. What is a follow the sun model? Retrieved form https://www.zendesk.com/blog/improve-remote-support-follow-sun-model/#:~:text=The%20traditional%20%E2%80%9Cfollow%20the%20sun,increasing%20responsiveness%20and%20reducing%20delays
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